Is It Time to Throw Your Onboarding Process Overboard?

By February 13, 2018 June 18th, 2019 No Comments

Staffing decisions are THE most important decisions sales managers make. As every sales manager knows, a few bad hires can drag down your team’s overall sales performance, morale and affect their reputation as a manager to higher ups in the company. If your onboarding process isn’t working, take this  very valuable lesson from HR departments at tech companies: test first, interview later.

Don’t Settle for Less Than Competency

We have all been in meetings discussing a new hire and heard a decision maker say, “I just have a good feeling about him.”, or “I know she isn’t the most qualified, but I just really like her.” Those works have probably even come out of your mouth. While it’s important to have a good rapport with colleagues, friendships aren’t a factor in reaching quota. So what do other industries do to make smarter hires?

HR departments within tech companies and technical staffing organizations use “talent competency models” to measure potential hires. These models measure the applicants skillset and weigh it against the requirements of the open position. The goal of this approach to hiring is to never settle for less than competent employees.

By removing all the gut feelings and approaching hiring from a more analytical perspective, it takes the emotion out of the equation and makes it easy to never settle for less than competency.

Talent competency models are used heavily for jobs that require technical expertise, like engineering. But, hiring salespeople is hard, right? It’s soft skills that can’t be measured! Sales reps just need to be outgoing, and friendly people – right?!?! Wrong. Imagine if a tech company hired that way.

If You Think Selling Competency Can’t Be Measured, You’re Wrong.

Sales effectiveness and selling skills CAN be measured, and there are tools available for companies to easily create their own talent competency models based on profiles of their top performing sales reps. Creating your own sales talent competency model not only makes it easier to hire people, it could save you from the headache of choosing a bad hire from the deluge of resumes in your inbox.

More than 50% of applicants for a typical job fail to meet the basic qualifications for that job (Wall Street Journal)

The UPtick™ sales management platform is the sales technology tool you need to develop your own sales talent competency model. Here’s how it works: prospective hires enter sales simulations and demonstrate their selling skills (or lack thereof) inside a simulated sales environment. Their performance generates a Selling Intelligence™ score across core sales skills areas. Sales management can then measure their score against that of top performers within the company.

Instead of making hires based on gut instinct, or performance within a sales team which may be quite different than the company’s, sales management can make an informed hiring decision. Test it out for yourself and discover your Selling Intelligence™ score: